State resources / Massachusetts

Massachusetts Resources for Unwanted Calls & Texts

Source snapshot as of 2026-09-25. This page is informational and does not determine whether a particular contact violated a law.

Overview

Primary statute(s) in the source set
M.G.L. c.159C, especially §§3, 5A, 8, 10

Do Not Call

Registry information
Separate Massachusetts Do Not Call registry

Calls

Voice-call coverage
YES

Text Messages

Text-message coverage
Our current source set does not establish a state-specific rule on this point.

Robocalls & Recorded Messages

Autodial / prerecorded-call information
Telephone solicitation statute

Caller ID

Caller-ID / spoofing information
Caller-ID rules

Private Enforcement

Private remedies and government penalties are separate. Whether a private claim is available depends on the statute, facts, and applicable prerequisites.

Private action
YES
Prerequisites
More than 1 unsolicited telephonic sales call within 12 months by/on behalf of same person/entity; knowing-violation damages language
Private remedy
Actual monetary loss or up to $5,000 for knowing violation, whichever greater
Attorney fees
Prevailing-party fees/costs available under chapter
Limitations
3 years
Defenses / safe harbors
Statutory exemptions apply

Government Enforcement

Government enforcement / penalties
Government enforcement separately available

Recent / Upcoming Changes

2025–2026 changes in the source set
Our current source set does not establish a state-specific rule on this point.

Official Sources